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Tech Support Documentation for Inventu Viewer

Navigation: Diagnostic Codes and Recommended Actions

INITX05-1: Error Checking License Key

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Invalid production license key or need to use FVLicense.exe

 

Run the FVLicense.exe program which has the title of Access Code Management in the Inventu Viewer Start Menu--Once it is loaded, select "Check Subscription" or "Check Maintenance" in order to connectd to the Inventu License server and validate your Access Code/License Key.

 

Note that if your server is "locked down" and has no outside HTTP access, you will need to use the clipboard in a Remote Desktop Session in order to validate the key.