Show/Hide Toolbars

Tech Support Documentation for Inventu Viewer

Navigation: Diagnostic Codes and Recommended Actions

METER01-2: Issue Communicating to Meter Server

Scroll Prev Top Next More

Issue with communication to the Inventu Metering Monitor

 

Your Inventu Viewer License is based on a Metered number of Concurrent Sessions or Users--Communication with the Inventu Viewer Metering application is required or your license cannot be extended past the minimum initially defined.

 

Ensure that your server has HTTPS (port 443) access to https://inventu.com.  This will require a Firewall configuration...you can test yourself on the server by accessing https://inventu.com with a web browser.