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Tech Support Documentation for Inventu Viewer

Navigation: Diagnostic Codes and Recommended Actions

TELNET04-1: Socket Open Error

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Check network and if the Host is down/unavailable.  There may be an error in the defined port as some hosts listen on a different port than the standard ports as described below.

 

This error typically has an error code of RC=274C or RC=274D, both of which involve the host either not accepting a socket open on the active port or the host is down (typically port 23 for standard Telnet, 992 for TLS).